As always your service for my car was perfect. My appt was at 8AM and I was advised the car would be finished by 11AM and if anything needed repairs Rich would call me. At 11 I got a call and since my husband is losing his sight I'm the sole driver so needed a ride to pick it up. Lawrence picked me up and was his usual pleasant and well mannered self. My car was washed!!!! and I was advised by Rich the front brakes will probably need doing next visit. What a great group of people you have in your service dept!!