I am a college student with a very old 2001 Jeep Wrangler that often has little hiccups. Villa Auto has been so kind to me the past four years I have been in SLO, especially the owner, John Villa. However, the reason I was motivated to write this review was primarily from the exceptional service of Leo Lopez, the employee who helped me most recently when I had transmission issues. Leo Lopez was extraordinarily helpful. He answered all of my many questions in detail, providing me the confident, in depth explanation I was seeking about the problem my car was having and what needed to be done to fix it. As a gal who has limited knowledge about cars, especially all the technical pieces of the puzzle, it was so reassuring to have Leo Lopez break it all down for me so I knew where my money would be going. As a worker of two part time jobs and being a full student, where I spend matters. Leo Lopez did not hesitate to help in every way he could, and was extremely empathetic to my situation. I am so impressed with the customer service he provided. Thank you Leo—and thank you Villa! Would highly recommend this place and these individuals to help with your car troubles.
Thank you so much for taking the time to leave us a review, Cameron! We always strive to provide exceptional service to our customers and it means a lot to us that you had such a great experience with Leo and our team. We understand how important it is to have reliable and transparent service, especially for students on a budget, and we are glad to have exceeded your expectations. We appreciate your recommendation!
- Villa Automotive