My car wouldn't start Friday afternoon. Had my car towed to Villa because my insurance company recommended them. I was a bit hesitant because I just recently moved to the area and didn't know what to expect. They were very nice and informed me they were really busy but would try and give me a diagnosis before the weekend was up. Found out on Sunday that it was my starter and they wouldn't have a price on the part until Monday. Today is Monday and they called me first thing in the morning to tell me the price. I ok'd the work and it was ready for me by 2:00 in the afternoon. I was a bit worried because a lot of the previous reviews said they had outrageous prices, but I found them quite reasonable. Update: we had to take our second vehicle in as well. They had it back to us within a day. Had to replace alternator and a few other items. Very reasonably priced again. They also made us aware of other items that may need attention but said it wasn't anything to be concerned about. I like how they didn't force anything in us. Everyone there is very friendly.
Great service
Excellent work, and made me feel at home
Great job. Friendly service.
friendly staff! very well manager! ...rate of labor very fare for that caliber of a shop A++
The staff at Villa automotive is not only helpful and polite, but they took the time to explain to me the work they performed on my car. I appreciate their knowledge and professionalism and will continue to be a loyal customer.
Great customer service! Craig was friendly and helpful. I really like the fact they are open 7 days a week. I live in LB, but if I ever need service done when I visit the 805, I will definitely come back here. Thank you!
Great smog and customer service, always timely and professional. These guys are legit.
Everyone at Villa's met or exceeded my expectations. Everything was handled professionally and they even went above and beyond and fixed a small item I had asked for an estimate for at no charge. I will definitely be back. Thank you!
Thank you